Pages

Saturday, December 22, 2012

Lync shows ‘The address book is preparing to synchronize. Search result might not be current.’

Error

When user try to search one Lync user from Lync client user gets a message that ‘The address book is preparing to synchronize. Search result might not be current.’

image

Solution

  1. From the client system, logoff from Lync client and close it.
  2. Open registry editor [Use regedit] .
  3. From Registry Editor browse through and go to ‘HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator’
    image
  4. Create a DWORD value by name ‘GalDownloadInitialDelay’ with value ‘0’
  5. Go to ‘%userprofile%\AppData\Local\Microsoft\Communicator’ and open the folder by user’s sip-address.
  6. Delete ‘GalContacts.db.idx’ and ‘GalContacts.db’
    image
  7. Start Lync client and wait for some time the error message should be gone.

1 comment:

  1. A goal is not always meant to be reached, it often serves simply as something to aim at. See the link below for more info.


    #reached
    www.ufgop.org


    ReplyDelete