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Saturday, January 14, 2012

Exchange 2010–Deleted mailboxes are not able to connect

Its been found that there is a situation when an Exchange Administrator deletes mailboxes from Exchange 2010 and later when try connect from EMC its not able find the AD user to get it connected.

In this scenario please follow below steps for connecting it. In this scenario I was deleting a mailbox going by the name ‘Bad User’.

  1. Login to server and open ADSIEDIT.
  2. Locate the user from ADSIEDIT tool and go to properties of user.
  3. Select the attribute ‘msExchRecipientTypeDetails’ and click on edit.
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  4. Click on ‘Clear’ then on OK
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  5. Make sure that the value changed to <not set> and click on OK
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  6. Go to EMC and locate the deleted user.
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  7. Right click and select connect
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  8. Click on Next
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  9. Click on Brows.. now you will be finding the user Smile
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  10. Fill ‘Alias’ and click on Next
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  11. Click on Connect
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  12. Click on Finish
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Thursday, January 12, 2012

Configure Windows Search for Vault Cache

Enterprise vault is improving much and it has an option to enable/facilitate windows search on cached archived mails. This article will help you to configure Windows search for vault cache.

This article has 3 sections and these are easy steps to follow

I Enable WDS Search auto-enable from EV policy

1. Login to Enterprise Vault server by using EV service account.

2. From VAC got to Policies>Exchange>Desktop
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3. Right click on policy and go to properties
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4. In properties go to ‚Advanced‘ tab and Vault Cache from dropdown menu
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5. Slect WDS search auto-enabled and click on Modify tab
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6. From Modify Setting window select Foce On and click on OK
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7. Click Apply from properties of polcy it will prompt that “….the change will take affect when the task syncrononize next time….” Click on OK
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II Run EV tasks manually to force the policy change.

1. From VAC go to Enterprise Vault Servers>server>Taks
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2. Select the tasks and go to properties
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3. From properties go to Synchronization tab and make sure that ‘All mailboxes’ are selected and click on ‘Synchonize’
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4. Follow above steps for all tasks

II Make sure that Windows search is enabled for EV Cache from client side

1. Login to client computer.

2. Go to Control Panel
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3. Select Indexing Options
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4. In Indexing Options go to Modify
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5. From Indexed Locations make sure that Symantec Vault Cache is slected for the user.
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6. Click on OK