Recently I came across a situation where i had to reset Admin password of CUCM as the CUCM team forgot the password, below are the steps
1. Console into CUCM server
2. Use username 'pwrecovery', password 'pwreset'.
3. Remove a disc into the CD/DVD driven and press any key
4. Insert a CD into the drive and press any key
5. Enter ‘a’ for resetting Admin account password
6. Enter a password for account "admin" and enter the password second time for confirmation.
1. Console into CUCM server
2. Use username 'pwrecovery', password 'pwreset'.
3. Remove a disc into the CD/DVD driven and press any key
4. Insert a CD into the drive and press any key
5. Enter ‘a’ for resetting Admin account password
6. Enter a password for account "admin" and enter the password second time for confirmation.
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